what is a domain?

A domain name is your very own address on the internet. A catchy domain name will help people find your website and remember your brand. A domain name is also a great way of branding your personalised email accounts (e.g.: info@yourawesomedomain.co.za). Having a good, memorable domain will also make it easier for people to find you on Google. May the force be with you when you choose! :-)

why do I need a domain?

Registering a domain is the first step in establishing an online identity for you or your business. Having a good domain name allows you to create a customised website and have professional-looking email addresses. It helps people know that you are serious about growing your brand (both online and in real-life). No more needing to use your gmail or phone directory!

what kind of domain extension (.co.za or .com etc) do i need?

This is really up to you. The rule of thumb is: the more domain names you have, the better your chances are of getting found and succeeding online. Having more than a single domain also helps stop competitors from registering domains that might benefit your brand when they belong to you instead. You can always choose your preferred domain, but make sure you register more than one. An added benefit with MTYsquared is that you can re-direct all the 'extra' domains to your main site so that you create one focal point no matter how clients find you!

someone's taken my preferred domain name - what do I do?

With domains the early bird gets the worm. You'll be glad to know that if someone has the domain you were hoping to register there are now hundreds of domain extensions for you to choose from. New geographic domain extensions such as .joburg, .capetown and .durban are available for immediate registration. You can also search for an alternate such as a .com or .org among many others. Our intelligent search will also suggest domain extensions that available to help make it easier for you to find one that works for you. So get searching.

can I add web hosting or design packages later?

Ofcourse! You can add web hosting or our design packages at anytime you want by either ordering directly through our website or straight from your ClientArea.

what is included with my hosting package?

Other than the allocated storage, email accounts, FTP accoutns and the other technical stuff noted when you sign up for a hosting package you will have access to cPanel to manage all these things yourself. Our simple installs for WordPress, Joomla, Drupal and other content management systems means building your website is a piece of cake if you want to do it yourself as well. And with a hosting control panel (cPanel), you'll have no trouble managing your website once it's up and running.

how do I get a website now?

There are a number of ways: you could do it yourself or you could engage a web designer and developer (can become very expensive) or you can upgrade to our exciting Web Design Packages – from just R499 per month and we will create (in just two weeks), host and maintain your website. That said, designing your own website is an exciting challenge and you can spend as much time on it as you need. Choose a package that offers WordPress or a similar content management system and give it a crack! You'll also need a domain name to point to your website; at Hosting @ MTYsquared, we give you one for free!

what is an SSL Certificate?

SSL (Secure Sockets Layer) certificates are a simple but essential way to keep sensitive information safe while giving customers the confidence they need to complete a transaction online. SSL encrypts sensitive, private data, such as credit card numbers and bank account details. Normally, data on the web is sent in clear text from computer to computer until its destination is reached. Any of the computers along the way can see that information – this is where the gap is presented to cyber attackers who are looking for soft targets. Google also likes your website more when it is secured sites (even if your website doesn't do online transactions), giving anyone who protects their website a boost in search engine rankings.

which SSL Certificate must I choose?

Comodo SSL Certificates When you purchase a Comodo SSL certificate you're putting yourself in extremely good company. How good? Well, 7 of the top 10 fortune 500 companies in the world are using Comodo-branded certificates. So, if you want your business to be trusted on a level similar as the top companies on the planet, Comodo certificates are a great place to start. As the Comodo brand offers a wide range of certificates under its umbrella, businesses of all shapes and sizes are sure to find a security solution that matches their exact needs. Thawte SSL Certificates These certificates are perfect for SMBs who are looking for a little bang for their buck with regards to SSL, including ROI potential.

is there a contract?

Contracts? That's so ‘90s. All our packages are month-to-month. If you do wish to cancel you will need to give us 1 calendar month's notice. There will, however, be cancellation fees involved if you cancel within the first 3 months after your design has been completed so let us know if things are not quite working for you and we will proactively ensure you get what you need.

can I update content on my website myself?

We encourage you to do so. Remember, the more your website is updated, the better chance it has to rank in Google. We will supply you with all the login details needed to access your easy-to-use content management system and provide you with expert consultants to answer any questions you have if you get stuck.

what if I already have a website?

We will design a new website, either a redesign from scratch or freshen things up depending on your requirements while keeping your existing site on the web. Only once you have approved your new design will we swop them over.

how long before my website can be shown to the world?

This depends on a few things, but we aim to have all websites designed and ready to go live within two weeks. Be ready to answer a couple of easy questions from one of our consultants once you have signed up. We ask a few questions about you, what you want to achieve by having a website and to send us any images, logos and other related collateral which will help us better understand your what you want. Don't stress if you don't have any of the above we can refer you to awesome service providers who can help you with anything from logo's to photoshoots.

can I pay for my website once-off?

You have the option to pay for a year in advance while still enjoying the monthly benefits from Hosting @ MTYsquared. You can also buy out your website and the price will depend on the amount of effort we have put in to make your website live. Most of our customers do not buy out their website as they will lose out on all the added benefits (free updates, website security, access to a dedicated account manager, and so on).

why is my site not ranking on Google?

A question we often get asked. Ranking well on Google and other search engines doesn't happen overnight, especially if you have a new website. We do, however, have an add-on available on all our web design products to help you along the way in optimising your site to be found by Google.

I see a lot of options to choose from when signing up - what are they for?

All our packages are designed to not only get you a website but to grow your presence online. We provide monthly site reports, site backups and a host of other things as well as part of all our standard web design packages. If you want to give your website an added boost, then you can choose from one of our Add-On products to have access to even more advanced features (like uptime monitors, SEO rankings etc). If you want to know more then contact us for a free consultation.